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Reach Out Contact us to request additional information about any of our programs and services. We Want to Hear from You First Name Last Name Email Phone (optional) Message Submit Thanks for contacting us! Locations We have several locations throughout the community to serve our clients. Grandstand Office (Main) Renz Office 1845 Grandstand Place, Elgin, IL 60123 ​ Phone: (847) 695-0484 | Fax: (847) 695-1265 IL Relay Center: 711 | Telebraille: (877) 526-6670 Two American Way, Elgin, IL 60120​ ​ Phone: (847) 695-0484 | Fax: (847) 695-1265 IL Relay Center: 711 | Telebraille: (877) 526-6670 Psychiatric Emergency Program (PEP) Office St. Charles Office Streamwood Office Advocate Aurora Sherman Hospital Emergency Department 1425 N. Randall Rd. Elgin, IL 60123 Phone: (847) 888-2211 409 Illinois Avenue, Unit 1A St. Charles, IL 60174 1535 Burgundy Parkway Streamwood, IL 60107

Get to Know Us Furthering our cause is the most important goal of our organization. We seek to support, empower, and provide high quality resources to our community in a safe and secure environment. Our Mission Ecker Center for Behavioral Health's mission is to optimize the well-being of individuals and communities through the delivery of accessible, comprehensive and quality behavioral health care which includes prevention, education and intervention. Our Vision Ecker Center for Behavioral Health's vision is to be the leading provider of comprehensive behavioral health care services for children, adolescents, and adults. Our Values Our most prized resource is a multi-disciplinary staff of dedicated personnel. While each of us has a unique contribution to make, we are united in our focus on the core values of our organization, which are: Respect for the individual. Service to customers and clients. Pursuit of excellence. Encouragement of clients. Commitment to organizational fiscal responsibility. Our Programs & Services At-A-Glance ​ Ecker Center’s treatment programs are licensed by the Illinois Department of Human Services, Division of Alcoholism and Substance Abuse, and accredited by The Joint Commission. Clinical staff are either licensed in their respective fields and/or certified alcohol/drug substance use disorder counselors. Crisis & Emergency Stabilization Services Learn More Clinical Services & Treatment Programs Learn More Prevention, Education & Intervention Services Learn More Additional On-Site Services & Resources Learn More

We Are Here for You! As a trusted behavioral health organization committed to providing care in the community since 1955, we offer an array of comprehensive services for youth, adolescents, and adults. Treatment is carefully planned and customized for each person based on their individual needs and strengths. No matter what you are going through, help is available! IF YOU ARE EXPERIENCING A LIFE-THREATENING EMERGENCY, PLEASE DIAL 911 IMMEDIATELY! Otherwise, the following emergency stabilization services are available for individuals who are experiencing a psychiatric crisis. Psychiatric Emergency Program (PEP) 24-Hour Crisis Residential Support Program Collaborative Crisis Service Unit (CCSU) Provides crisis intervention services for individuals (age 5+) who are experiencing a psychiatric crisis. ​ PEP Services are available 24/7 by phone or on a walk-in basis through the Emergency Department at Advocate Aurora Sherman Hospital located at 1425 N. Randall Road in Elgin, IL. ​ An appointment is not required; however, calling before arrival is recommended at (847) 888-2211. ​ All insurance is accepted; however, service will not be denied due to inability to pay. Provides short-term treatment and therapeutic support services for adults (18+) who are experiencing a psychiatric crisis and DO NOT require inpatient psychiatric hospitalization. ​ Services include psychiatric stabilization, medication evaluation, and group programming. To coordinate admission, contact the Crisis Residential Supervisor at , Option 6. (847) 695-0484 ​ To qualify, clients must have Medicaid or MCO (Managed Care Organization) insurance coverage. ​Partnership between Ecker Center and Elgin's Police Department and comprised of two EPD officers and three behavioral health professionals. ​ CCSU is responsible for responding to mental health-related crises in the community and conducting follow-up visits for individuals who could benefit from behavioral health services. ​ Primary areas of focus are mental and behavioral health, substance misuse, and homelessness issues. Contact Our Intake Department Calling Ecker's Intake Line is the first step to receive treatment at any of our locations. Our Intake & Assessment Team provides treatment recommendations and referrals to individuals who need mental health, substance use and/or gambling disorder services. Psychiatric & Mental Health Services Substance Use & Gambling Disorder Services Psychiatric & Nursing Services Adolescent & Adult Therapy Services Psychosocial Rehabilitation (PSR) Groups Long-Term Residential Treatment Programs Case Management Services Community Support Team (CST) Services Crisis Residential & Intervention Services DUI Evaluations & Services Adolescent & Adult Counseling Passage Program for Women Medication Assisted Treatment (MAT) Intensive Outpatient Program (IOP) Gambling Disorder Treatment Adolescent Early Intervention Peer Recovery Support Programs Overdose Prevention Training Contact our GRANDSTAND Office Intake Dept at (847) 795-0484, Option 2 Contact our RENZ Office Intake Dept at (847) 795-0484, Option 7 Learn more about the intake process Clinical services and treatment programs are available for individuals with mental health, substance use and/or gambling disorders. Contacting our Intake Department is the first step to receive the help you need. Clinical Services & Treatment Programs Psychiatric & Nursing Services Adolescent & Adult Therapy Services Adolescent & Adult Outpatient Counseling Passage Program for Women Our psychiatrists and psychiatric nurses provide client-centered psychiatric services for individuals (age 5+) . Our therapists provide solution-focused individual and group therapy services for individuals (age 5+) . Our clinicians provide individual, group, and family counseling services for individuals who misuse substances and/or are chemically dependent. Our clinicians provide outpatient drug and alcohol treatment services for women in a safe and supportive environment with other women. Psychosocial Rehabilitation Groups Long-Term Residential Treatment Programs Medication Assisted Treatment Program Gambling Disorder Treatment Our Psychosocial Rehabilitation (PSR) Program provides 20 hours of intensive life skills group work for adults receiving psychiatric care who need additional support and guidance. Our Long-Term Residential Treatment Programs provide on-site support, resources, and skill-building for adults who are unable to live independently due to their psychiatric needs or who need assistance transitioning to independent living situations. Our MAT Program is a comprehensive outpatient drug and alcohol treatment program that combines behavioral health counseling with medication management to reduce cravings and help individuals maintain long-term recovery. Our Gambling Disorder Treatment Program offers counseling and self-exclusion services for adults with a gambling disorder and includes an educational component that focuses on at-risk behaviors and the consequences of compulsive gambling. Case Management Services Community Support Team (CST) Services Intensive Outpatient Program Adolescent Early Intervention Our Case Management Services help individuals create fulfilling lives with maximum independence by providing advocacy, support, and linkage to community resources. Our Community Support Team (CST) provides one-on-one intensive case management services and crisis support for adults in the community. Our Intensive Outpatient Program (IOP) provides short-term stabilization services for adults with a Substance Use Disorder. Our Early Intervention Services provide intervention sessions for adolescents in early stages of alcohol and drug use and experimentation. Parents are strongly encouraged to be involved with their child’s care. Prevention, Education & Intervention Services We believe that prevention, education and intervention services lead to healthier lives. We reach out to vulnerable individuals in the community to provide education and empower individuals of all ages to make healthy choices. Adolescent Early Intervention Alcohol, Tobacco & Other Drugs (ATOD) Prevention Coalition for a Safe & Healthy Elgin Our Early Intervention Services provide intervention sessions for adolescents in early stages of alcohol and drug use and experimentation. Parents are strongly encouraged to be involved with their child’s care. Our ATOD Prevention Services provide programming in schools and throughout the community to prevent underage drinking and illicit drug use, decrease risk factors, and increase protective measures in the community. The Coalition for a Safe & Healthy Elgin promotes a safe and healthy community free of violence and substance misuse through education, prevention, and action for youth in the Elgin area. To schedule an assessment, contact our Renz Office Intake Dept at: ​ , Option 7 (847) 695-0484 To learn more about Prevention Services, contact our ATOD Prevention Coordinator at: ​ , Ext. 3029 (847) 695-0484 To learn more about CSHE, contact our Drug Free Communities Coordinator at: ​ (847) 695-0484, Ext. 2090 or visit https://cshelgin.org HIV/STI Testing & Prevention DUI Evaluations & Services Overdose Prevention Training Our HIV Prevention Services provide surveillance-based services, testing services, support groups, and community outreach programs to HIV-positive individuals and those at-risk of HIV/STI transmission. Our Comprehensive DUI Services include DUI evaluations, Secretary of State hearing denial letter responses, treatment needs assessment waivers, treatment verification forms, risk education classes, early intervention services, treatment services, and continuing care services for DUI offenders age 16 and above. Our Overdose Prevention Training provides opioid overdose education and Naloxone training for individuals who are at risk of overdosing on opioids and/or anyone who knows someone who is at risk. To inquire about testing or risk factors, contact our HIV/STI Prevention Coordinator at: ​ (847) 695-0484, Ext. 3107 To schedule an evaluation, contact us at: ​ ​ ​ , Ext. 3013 (847) 695-0484 To schedule a training session, contact our Renz Office Intake Dept at: ​ ​ , Option 7 (847) 695-0484 Additional On-Site Services & Resources We welcome you to utilize all of the services we have available here at Ecker Center. In addition to counseling and therapy services, we offer Primary Care and Pharmacy services as well as many additional ways for the Ecker Community to stay connected. On-Site Primary Care: VNA Health Care Services On-Site Pharmacy: Genoa Healthcare Pharmacy Primary care services are available for Ecker clients at at the Grandstand Office clinic. Services include screenings, physicals, and follow-up appointments. ​ Most client care continues at the main VNA location where other services are offered as well. SERVICES ARE SUSPENDED UNTIL FURTHER NOTICE DUE TO COVID Pharmacy services are available for Ecker clients. Services include: ​ Prescription refills for all medications Free delivery or curbside pickup Pills organized by date & time they are to be taken, making it easier for clients to stay on track with medications Prescription transfer assistance from other pharmacies Located inside Ecker Center for Behavioral Health's Grandstand Office at 1845 Grandstand Place, 2nd Floor, Elgin, IL 60123 ​ Hours of operation: Wednesdays from 3:00 PM to 5:00 PM. Located inside Ecker Center for Behavioral Health's Grandstand Office at 1845 Grandstand Place, 3rd Floor, Elgin, IL 60123 ​ Hours of operation are Monday through Friday, from 8:30 AM to 5:00 PM. Closed for lunch from 12:30 PM to 1:00 PM. For more information, contact Alison at (847) 695-0484, Ext. 2006 Fax: (630) 482-8155 www.vnahealth.com For more information, contact Katelyn at (224) 276-7236 Fax: (847) 888-0640 www.genoahealthcare.com NAMI Drop-In Center PSR Wellness Center NAMI Drop-In Center services are provided to individuals, age 18 and older, who are living with mental illness. Coffee, bingo, and art activities are offered.​ ​ Groups are offered Tuesdays and Fridays, from 1:00 PM to 2:00 PM. ​ Registration is required. Anyone from the community is welcome to participate. Masks are required. ​ The Drop-In Center is held in the Wellness Center (3rd Floor) at Ecker's Grandstand Office. The Wellness Center is a PSR service that gives clients an opportunity to socialize, build coping skills, and learn life skills in a group setting. Clients select the activities they would like to do, from games and crafts to mental health discussions. ​ Groups are offered Monday through Friday, from 10:30 AM to 12:30 PM. ​ Registration is required. Participation is open to Ecker clients only. Masks are required. ​ The Wellness Center is located on the 3rd Floor of Ecker's Grandstand Office. For more information, contact Laurie at: (847) 410-9719 For more information, contact Kelly at: (847) 695-0484, Ext. 2038