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We Are Here for You!


As a trusted behavioral health organization committed to providing care in the community since 1955, we offer an array of comprehensive services for youth, adolescents, and adults.  Treatment is carefully planned and customized for each person based on their individual needs and strengths. No matter what you are going through, help is available!


If you are experiencing a behavioral health crisis, you may dial 9-8-8 to be connected to your nearest crisis center,

or those in Ecker's service area may contact Ecker's 24/7 Crisis Line for immediate help.

Ecker 24/7 Crisis Line:  888-ECKER-50 (888-325-3750)

Those who call our Crisis Line will be directed to the program best suited to meet the needs of the individual experiencing a crisis.

Crisis Stabilization Program (CSP)

Mobile Crisis Response Services (MCR)

Crisis Services

Provides support for individuals (age 18+) who are experiencing a mental health crisis.

CSP Services are available 24/7 (effective March 21, 2023) by phone or on a walk-in basis at 1845 Grandstand Place, Elgin, IL 60123.

As a therapeutic, trauma-informed alternative to the Emergency Room, the Crisis Stabilization Program aims to prevent unnecessary emergency department visits and inpatient psychiatric hospitalizations by providing crisis intervention services to anyone in the community aged 18+ experiencing a behavioral health crisis.

Walk-ins are accepted, and no appointment or insurance is required.

An appointment is not required; however, calling before arrival is recommended at (888) 325-3750.

Mobile Crisis Response (MCR) is a mobile intervention responding to the location of the individual seeking to:


  • Achieve crisis symptom reduction & stabilization

  • Establish support for the individual's caregivers when applicable

  • Mitigate the crisis event

MCR activities are tailored to the needs of the individual and may include:


  • Short-term intervention

  • Crisis safety planning

  • Brief counseling

  • Consultation with other qualified providers to assist with the individual's specific crisis

  • Referral & linkage to community services

  • Facilitation of a safe transition to a higher level of care in the event the individual needs additional support


MCR is provided by a team trained in crisis stablization techniques and team members with lived experiences.

Psychiatric Emergency Program (PEP)

Crisis Residential Program & Intervention Services

Collaborative Crisis Service Unit (CCSU)

Crisis Services

Provides crisis intervention services for individuals (age 5+) who are experiencing a psychiatric crisis.

PEP Services are available 24/7 by phone or on a walk-in basis through the Emergency Department at Advocate Aurora Sherman Hospital located at 1425 N. Randall Road in Elgin, IL.

An appointment is not required; however, calling before arrival is recommended at (847) 888-2211.

All insurance is accepted; however, service will not be denied due to inability to pay.

Provides short-term treatment and therapeutic support services for adults (18+) who are experiencing a psychiatric crisis and DO NOT require inpatient psychiatric hospitalization.

Services include psychiatric stabilization, medication evaluation, and group programming.


To coordinate admission, contact the Crisis Residential Supervisor at
(847) 695-0484, Option 6.

To qualify, clients must have Medicaid or MCO (Managed Care Organization) insurance coverage.

​Partnership between Ecker Center and Elgin's Police Department and comprised of two EPD officers and three behavioral health professionals.

CCSU is responsible for responding to mental health-related crises in the community and conducting follow-up visits for individuals who could benefit from behavioral health services.

Primary areas of focus are mental and behavioral health, substance misuse, and homelessness issues.

Contact Our Intake Department


Calling Ecker's Intake Line is the first step to receive treatment at any of our locations.  Our Intake & Assessment Team provides treatment recommendations and referrals to individuals who need mental health, substance use and/or gambling disorder services.

Psychiatric & Mental
Health Services

Substance Use & Gambling Disorder Services

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  • Adolescent & Adult Therapy Services

  • Case Management Services

  • Community Support Team (CST) Services

  • Fitness Restoration Services

  • Long-Term Residential Treatment Programs

  • Mental Health Juvenile Justice Program

  • Psychiatric & Nursing Services

  • PsychoSocial Rehabilitation (PSR) Program & Wellness Groups (WRAP)

  • Adolescent & Adult Counseling Services

  • Case Management & Recovery Support Groups

  • DUI Evaluations & Risk Education Program

  • Gambling Disorder Treatment

  • Intensive Outpatient Program (IOP)

  • Medication Assisted Treatment (MAT)

  • Peer Recovery Support Programs

  • Recovery Management Services

Contact our Intake Department at:
(847) 695-0484
Intake Dept


Clinical services and treatment programs are available for individuals with mental health, substance use and/or gambling disorders.  Contacting our Intake Department is the first step to receive the help you need.

Clinical Services & Treatment Programs

Clinica Services Treatment Programs
Psychiatric & Nursing Services
Adolescent & Adult Therapy Services
Adolescent & Adult Outpatient Counseling
Intensive Outpatient Program

Our psychiatrists and psychiatric nurses provide client-centered psychiatric services for individuals (age 5+) .

Our therapists provide solution-focused individual and group therapy services for individuals (age 5+) .

Our clinicians provide individual, group, and family counseling services for individuals who misuse substances and/or are chemically dependent.

Our Intensive Outpatient Program (IOP) provides short-term stabilization services for adults with a Substance Use Disorder.

Psychosocial Rehabilitation Groups
Long-Term Residential Treatment Programs
Medication Assisted Recovery Program
Gambling Disorder Treatment

Our Psychosocial Rehabilitation (PSR) Program provides 20 hours of intensive life skills group work for adults receiving psychiatric care who need additional support and guidance.

Our Long-Term Residential Treatment Programs provide on-site support, resources, and skill-building for adults who are unable to live independently due to their psychiatric needs or who need assistance transitioning to independent living situations.

Our  Medication Assisted Recovery Program is a comprehensive outpatient drug and alcohol treatment program that combines behavioral health counseling with medication management to reduce cravings and help individuals maintain long-term recovery.

Our Gambling Disorder Treatment Program offers counseling and self-exclusion services for adults with a gambling disorder and includes an educational component that focuses on at-risk behaviors and the consequences of compulsive gambling.

Case Management Services
Mental Health Juvenile Justice Program
Case Management & Recovery Support Services
DUI Evaluations & Risk Education Program

Our Case Management Services help individuals create fulfilling lives with maximum independence by providing advocacy, support, and linkage to community resources.

Program liaisons will provide treatment recommendations for youth who are involved with the juvenile justice system (or at risk of involvement) and who have experienced mental health issues and/or exposure to trauma.

Recovery support services are designed to support individual recovery from a substance use disorder. Case management services are provided to assist clients with collateral issues that exist in their lives that may contribute to stress or in some way negatively impact their ability to participate in treatment.

Comprehensive DUI evaluations are available for all levels and classifications of DUI, and individualized counseling and treatment services are available.

The DUI Risk Education Program is a 10-hour class that fulfills the education requirements for individuals evaluated at minimal, moderate or significant risk by a licensed DUI Evaluator.

Prevention Education Intervention

Adolescent Early Intervention

Alcohol, Tobacco & Other Drugs (ATOD)  Prevention

Overdose Prevention Training

Community Support
Fitness Restoration
Peer Recovery & Support Resources
Recovery Management

CST provides one on one intensive crisis case management services and crisis support for adults in the community.

If an individual is deemed unfit to stand trial, this program provides fitness restoration services to juveniles and adults deemed to receive the service in an outpatient setting.

Recovery support resources including smart recovery, NA, AA, are available for individuals in recovery. Recovery Cafe is for those who want to learn to begin their recovery journey.

Recovery support services are designed to support individual recovery from a substance use disorder. Case management is a coordinated approach to the delivery of health and medical treatment linking patients with the right services for substance use disorder treatment.

Prevention, Education & Intervention Services


We believe that prevention, education and intervention services lead to healthier lives.  We reach out to vulnerable individuals in the community to provide education and empower individuals of all ages to make healthy choices.

DUI Evaluations & Services

ATOD Prevention Programs for Youth & Families

Overdose Reversal
(Narcan) Training

Our Comprehensive DUI Services include DUI evaluations, Secretary of State hearing denial letter responses, treatment needs assessment waivers, treatment verification forms, risk education classes, early intervention services, treatment services, and continuing care services for DUI offenders age 16 and above.

Our ATOD Prevention Services provide programming in schools and throughout the community to prevent underage drinking and illicit drug use, decrease risk factors, and increase protective measures in the community.

Our Overdose Prevention Training provides opioid overdose education and Naloxone training for individuals who are at risk of overdosing on opioids and/or anyone who knows someone who is at risk.

To schedule an evaluation, contact us at:

(847) 695-0484, Ext. 3013
To learn more about Prevention Services, contact our ATOD Prevention Coordinator at:

(847) 695-0484, Ext. 3029
To schedule a training session, contact our Intake Dept at:

(847) 695-0484, Option 7

Additional On-Site Services & Resources


We welcome you to utilize all of the services we have available here at Ecker Center.  In addition to counseling and therapy services, we offer Primary Care and Pharmacy services as well as many additional ways for the Ecker Community to stay connected.

Onsite Services Resource

On-Site Primary Care:
VNA Health Care Services

On-Site Pharmacy:

Genoa Healthcare Pharmacy

Primary care services are available for Ecker clients at at the Grandstand Office clinic. 

Services include:

  • Screenings

  • Physicals

  • Follow-up appointments

Pharmacy services are available for Ecker clients. 


Services include:

  • Prescription refills for all medications

  • Free delivery or curbside pickup

  • Pills organized by date & time they are to be taken, making it easier for clients to stay on track with medications

  • Prescription transfer assistance from other pharmacies

Located at Ecker's Grandstand Office, 1845 Grandstand Place (2nd Floor), Elgin, IL 60123

Hours of operation:  2nd Wednesday of each month from 9:30 AM to 12:00 PM.

Located at Ecker's Grandstand Office, 1845 Grandstand Place (3rd Floor), Elgin, IL 60123

Hours of operation are Monday through Friday, from 8:30 AM to 5:00 PM.  Closed for lunch from 12:30 PM to 1:00 PM.

Ecker clients can schedule a primary care appointment by calling:
(630) 892-4355, Ext. 8654
For more information, contact Katelyn at
(224) 276-7236

Fax: (847) 888-0640

Ecker Drop-In Center

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PSR Wellness Center

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Ecker Drop-In Center services are provided to individuals, age 18 and older, who are living with mental illness.  Enjoy the company of people who understand, have a free cup of coffee and a snack.  Enjoy art activities, puzzles, games, BINGO, fellowship, and fun!

Groups are offered Tuesdays and Fridays, from 1:00 PM to 3:00 PM. Pick up a calendar from the desk in the Wellness Center for the month's scheduled activity or come in and do your own thing!

Registration is not required.  Participants are asked to sign in upon arrival. Anyone from the community is welcome to participate.

The Drop-In Center is held in the Wellness Center (3rd Floor) at Ecker's Grandstand Office.

Please contact Alexis Bach at for more information or reach Alexis at the phone number listed below.

The Wellness Center is a PSR  (Psychosocial Rehabilitation)  service that gives clients an opportunity to socialize, build coping skills, and learn life skills in a group setting.  Clients select the activities they would like to do, from games and crafts to mental health discussions.

Groups are offered Monday through Friday, from 10:30 AM to 12:30 PM.

Registration is required.  Participation is open to Ecker clients only. 

The Wellness Center is located on the 3rd Floor of Ecker's Grandstand Office.

For more information, please contact Melissa Pazen at or at the phone extension listed below.

For more information, contact Alexis at: 
(847) 695-0484, Ext. 2126
For more information, contact Melissa at:
(847) 695-0484, Ext. 2004
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