You Are Not Alone.
Help Is a Call Away.
Immediate support during a behavioral health crisis — wherever you are.
You don't have to go through this alone.
What is Mobile Crisis Response?
Someone to respond — we come to you, meet face-to-face, and support you through the moment.
Our Mobile Crisis Response Team helps people stay safe and supported in their community whenever possible. When more care is needed, we help connect them to the right level of support and stay with them through the process.
This helps reduce unnecessary emergency room visits and hospitalization whenever possible.
Call us
Reach out anytime, day or night
WE Listen
A trained crisis worker will support you
We Come to You
We will meet you where you are
What Happens When You Call?
1. You call
A trained crisis worker answers the phone right away.
2. We listen
We provide over-the-phone support, offering a
listening ear and strategies to help you feel better.
3. We come to you
If you are open to it, we come to you to provide in-
person support and safety planning.
When Should I Call?
Call us if you or someone you care about is in crisis.
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Things feel overwhelming or out of control
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Having thoughts of suicide
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Experiencing a mental health crisis
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Using substances and need help
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In a situation that feels unsafe
Call for Help — 888-325-3750
Who We Help
We're here for people of all ages—from 0 to 100—regardless of insurance or ability to pay
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Children, teens, and adults
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Families and caregivers
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People with or without insurance
No insurance? No problem. You can still call for help.
What We Do
Listen without judgement
Assess risk and help keep everyone safe
Offer emotional support & practical coping strategies
Work with you to create a plan for safety & next steps
Connect you to ongoing services & support
Follow up after the crisis
We provide immediate, compassionate support during a crisis.
We Come to You
We meet you where you are in the community.
Homes
Schools
Hospitals
Public Places
Anyone Can Make a Referral
You can call for yourself or refer someone else, including:
Parents and caregivers
Schools and teachers
Police and first responders
Friends and community partners
If you or someone else needs help, give us a call.
You Are Not Alone. Help Is Available Right Now.
Call anytime — day or night.
Serving Kane County and surrounding communities.
Ecker Center for Behavioral Health
1845 Grandstand Place
Elgin IL 60123
24/7 Crisis Line: 888-325-3750 (888-ECKER-50)